Hippensteel Auto Inc

Newville auto repair

Mon - Thu: 7:00 AM - 6:00 PM
5

Staff that I met were friendly, professional and helpful. Vehicle was was take in on schedule. I waited for the Inspection to be done, I was provided with copy of the 50 point inspection. My concerns were addressed with me and resolved. My wait was length of time I expected. I certainly would recommend Hippensteel's Auto to my friends and family .

1

My dad bought a hitch from ther paid 300.00and would not give him a refund when it didn’t work on his truck said uhaul would not return it bad service if you ask me

Mr Fraker, you had us special order a hitch for your 2005 Ford F150. It is the correct hitch for your application. You are replacing a factory hitch due to rust. Ford uses special bumper brackets with factory hitches. I explained that the new hitch will work, it will just require bumper brackets for trucks without the factory hitch. I did offer solutions for your problem. It is unfortunate that we cannot return special order items. If this item would have been for the wrong application, they would gladly exchange it for the correct item. I even tried to locate a buyer for your hitch so that I could try and refund some of your money. However, due to the age of your truck, I am not having any luck. I do apologize that there cannot be a better solution to your problem.

- Hippensteel Auto Inc
5

Great friendly service.

5

Work completed in a timely manner.

5

Great place, honest people and friendly customer service!! More high tech than the big dealerships!!

5

Great service! Very thorough!

Thank you, Greg! We are pleased to hear that you found our team to provide great and thorough service during your visit to our shop. We're always more than happy to help!

- Hippensteel Auto Inc
5

The service is prompt, A+ rating for mechanics. The customers are treated with respect and kindness. If you haven't had service there you should definitely consider it. When you drive your car off the lot you can drive in confidence.

5

excellent job, very happy

5

Always good service.

5

Great service....and so glad someone is taking care of my car. Me? no car knowledge....You always make me feel safe. Thanks.

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