great service as usually very nice people to deal with highly recomend

Good workmanship

The service I received was both fast and thorrow. They know what they are doing, and they are good at it.

Have taken all of three vehicles to Hippensteel since moving to PA. I can always count on their honest assessment whoever one of the cars had an issue. Making an appointment within a reasonable timeframe had been positive. More important, I’ve not had any complaints on their work. Their support staff have been very friendly and apprise me of the work being performed.

Very professional and they always leave me know what's going on with my car.

I had asked for an estimate and did not receive one. I had expressed when I called that I had diagnosed the problem and could get the parts (used by the dealer) for under$140 shipping included. My Bil is a VW master tech. I was told something to the effect that your business had the parts. At this time, I should have been told that the price was going to be triple for the parts..or given an estimate. I was under the impression that it should have been $125 parts (plus an honest markup) and labor (maybe 4 hours). Somehow the bill ended up being $655. I would like clarification to understand. I have waited a week for a return phone call to discuss the bill. I would like an itemized bill with the price per part and the hours worked and the hourly labor rate. As it stands now, I can’t see trusting to bring my vehicle here in the future nor recommended this business. It was either a lack of communication among staff members or deceitful price gauging. I am genuinely disappointed.

Talk about quality service...Hippensteels is second to none! They kept me informed the entire way through my service and covered everything from inspection to oil change. I have no doubt that my vehicle received the utmost care and service...

I was able to get an appointment the next day. You get a link to check the progress on your vehicle, it gives you alot of detail and videos on everything pertaining to your car. Color coded as well for good, some things that soon needed done as well as things that needed done now. They contact you and tell you everything and do the repair once you approve it!

Best service! These techs know what they are doing! I won't go anywhere else!!!!!

Vehicle was taken into the shop at the scheduled time and work was completed as scheduled